Privacy Policy

ARTICLE 1: PREAMBLE

This privacy policy applies to the website: Hyaluronic Filler Market, operated by the company HMD DISTRIBUTION (HMD).

The purpose of this policy is to inform users of the website about:

How their personal data is collected and processed (any data that can identify a user: name, first name, postal address, email, location, IP address, etc.);
Their rights regarding these data;
The identity of the data controller;
To whom these data are transmitted;
The website’s cookie policy.

This privacy policy supplements the legal notices and the General Terms of Use, which can be consulted on the site: https://www.hyaluronicfillermarket.com

ARTICLE 2: GENERAL PRINCIPLES OF DATA COLLECTION AND PROCESSING

In accordance with Regulation (EU) 2016/679 (GDPR), the collection and processing of user data comply with the following principles:

Lawfulness, fairness, and transparency: Data is collected and processed only with the user’s consent or for legitimate and clearly defined purposes.
Limited purposes: Data is collected and processed for specific, well-defined objectives.
Data minimization: Only the data necessary for the intended purposes is collected.
Limited storage: Data is kept for a limited period, communicated to the user.
Integrity and confidentiality: Appropriate security measures are implemented to protect data.

According to Article 6 of the GDPR, data collection and processing occur only if at least one of the following conditions is met:

User has given explicit consent;
It is necessary for the performance of a contract;
There is a legal obligation to process data;
It is necessary to safeguard vital interests;
It relates to a task carried out in the public interest or under public authority;
It is necessary for the legitimate interests of the controller or a third party.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED

A. Data Collected

The personal data that may be collected on the Hyaluronic Filler Market website include:

Account information: Username, password, unique user ID.
Billing and shipping address: Country, street address, city, postal code.
Personal contact details: First name, last name, email address, phone number, status (professional or individual), company name, VAT number, chosen delivery method, payment with or without VAT, payment method, banking details (through secure third-party terminals).
Browsing and behavioral statistics: Traffic sources, number of sessions, pages visited, time spent, shopping cart content, device ID, location, device type, cookies, IP addresses, browser data, pixels & web beacons.
Additional personal information: Purchase history, payment information, history of conversations with customer support.
Personal preferences: Wishlist, marketing preferences, and cookie preferences.

This data is collected in particular when the user:

Accepts statistical/marketing cookies;
Purchases a product (data needed to fulfill the order and keep transaction proof);
Subscribes to the newsletter (email stored via a secure emailing tool, e.g., MailChimp);
Browses the site (browsing data stored to improve user experience);
Creates a cart (information retained for a defined period to improve the offer).

Data is stored under reasonable security conditions for a maximum period of 5 years.

Data processing purposes:

To ensure proper functioning of the e-commerce site (ordering, payment, delivery).
To improve user experience and address technical or service issues.
To provide information about products, services, and promotions (with prior consent).
To prevent fraud, illicit use, and violations of the Terms of Use.
To conduct statistical analyses to better understand customer preferences.

B. Transmission of Data to Third Parties

Data may be transmitted to the following third-party service providers:

Payment services (Payline, PayPal)
Shipping and delivery services
Hosting provider (OVH, EU-based)
Management tools (WordPress, WooCommerce, Google Analytics, Metorik, Facebook Business, Pinterest, Instagram Business)
Emailing tools (MailChimp)

These third parties are contractually obliged to ensure the confidentiality and security of your data.

Data may also be shared if necessary to:

Comply with the law;
Prevent fraud, illicit use, and violations of the Terms;
Defend the legitimate interests of HMD DISTRIBUTION (HMD).

C. Data Hosting

The site is hosted by OVH in France, within the European Union.

ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER (DPO)

A. Data Controller

HMD DISTRIBUTION (HMD)
Head office: 4 Boulevard des Sablons, 92200 Neuilly-sur-Seine, France
SIREN: 801 260 175
Email: sales@hyaluronicfillermarket.com

B. Data Controller’s Obligations

The controller undertakes to:

Protect collected data;
Not transmit data to third parties without informing the user;
Respect the initial purposes for which data was collected;
Secure data exchanges (SSL certificate);
Inform the user in case of data rectification, deletion, or breach of confidentiality.

C. Data Protection Officer (DPO)

External DPO. Contact: sales@hyaluronicfillermarket.com

ARTICLE 5: USER RIGHTS

The user has the following rights:

Right of access, rectification, and erasure of data;
Right to data portability;
Right to restrict and object to processing;
Right not to be subject to a decision based solely on automated processing;
Right to determine the fate of data after death.

To exercise these rights, the user may contact: sales@hyaluronicfillermarket.com

The data controller will respond within 30 days.

ARTICLE 6: USE OF COOKIES

The site may use cookies to:

Analyze navigation and traffic;
Improve user experience;
Display personalized content.

The user’s consent is requested for certain cookies (e.g., marketing cookies). Refusing certain cookies may limit site functionality.

The user may adjust their browser settings to refuse cookies. Cookies are retained for a maximum of 13 months.

Third-party cookies (Google Analytics, Facebook, Instagram, etc.) may also be used, subject to their own privacy policies.

ARTICLE 7: CHANGES TO THE PRIVACY POLICY

This policy may be modified to comply with legal or technical developments. The user is invited to consult it regularly.

Last update: 12/08/2024

ARTICLE 8: ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, the user acknowledges having read, understood, and accepted this privacy policy, including the processing of personal data and the use of cookies.

NEWSLETTER SUBSCRIPTION

By subscribing to the newsletter, the user agrees to receive special offers, new products, and updates. Their email will be managed via a secure email tool (e.g., MailChimp) and will not be disclosed to third parties without consent.